← Back to Home
Contact
Support for research inquiries, batch documentation, and order status.
Our team answers questions about our research materials, provides batch-specific Certificates of Analysis, and helps with order status. We reply within one business day by email, and within minutes on WhatsApp during business hours.
- Phone / WhatsApp
- Text us
- Support hours
- Monday — Saturday · replies within one business day
- Response time
- Within one business day by email · within minutes on WhatsApp during support hours
Legal entity
Genix Labs is operated by Bright Future Innovations LLC, a company registered in Indonesia.
US office · Dallas
Genix Labs · Dallas
Downtown Dallas, Texas
Warehouse · Dallas
Cold-chain warehouse
Dallas–Fort Worth, Texas
All products are supplied strictly for laboratory and scientific research. Not for human or veterinary consumption.